Cingular Wireless Expelled From the Better Business Bureau

After a string of unanswered complaints, Cingular Wireless has been expelled from the Better Business Bureau of Upstate New York.

The Rochester Democrat and Chronicle has published an article reporting that Cingular has 20 unanswered complaints out of over 200 in the last three years. Cingular can reapply for membership in one year’s time, the paper said.

“We take all customer complaints very seriously, and we’re working diligently to address the concerns brought to our attention by the BBB of Upstate NY. We want to set this right. We will be meeting with BBB representatives today to address any outstanding issues they may have, and we will apply for reinstatement as soon as possible. It’s very important for us to be a member in good standing,” Cingular spokesperson Rochelle Cohen said.

September 14th, 2005 Posted by David in News at 7:40 am Comment Now! »
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